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#devart

Wed Dec 4, 2013, 2:03 PM


#devart is deviantART's Official chatroom, it is advertised as such on the Chat homepage, and we encourage people to join and 'meet fellow deviants'.

A concern we've encountered is that #devart is not always very welcoming. Over time the enforcement of some of the room's rules has become very lax, and the room can at times be intimidating for new members.  Recently we have been exploring ways to improve on the culture of #devart and make the experience more welcoming and enjoyable for everyone.  I appreciate there have been some confusing messages and that's why I'm posting this to explain the direction going forward and get the community support we need to drive positive change.

First and foremost, it's important to note that these aren't exactly 'changes'.  These are policies and rules that have always been in place, but for one reason or another, haven't been upheld as they probably should have been. As #devart is a part of deviantART, it is subject to all of the policies in place for the site itself which include the Etiquette Policy.

As #devart is meant to be a general chatroom for everyone, certain etiquette rules need to be adhered to. Overtly sexual themes, harassing or threatening commentary, hate speech, racist or bigoted remarks and slurs, and overly offensive language are areas that volunteers and staff will be looking to address.

I fully appreciate that people swear.  I swear - a lot.  However, as the Official chatroom of deviantART, #devart is not exactly the appropriate place to be throwing around the ugliest of words you can come up with.  There's also a vast difference between swearing to someone and swearing at them. So yes, swearing in context could be fine but if you're asked to tone it down, please do so.  This isn't about a power struggle, it's about trying to find a comfortable level for everyone.  

This is a work in progress, and there are going to be questions. People are going to ask me about specific words and whether they're okay.  We are not banning words, we are looking at context and excessive usage and I feel that common sense will win the battle here.  I'm confident that our community has enough to make this an achievable goal.

I would also like to look at running more events in #devart, and would welcome your participation in the planning and execution.  If you have suggestions for the sorts of things you'd like to see there, please contact me via email at moonbeam13@deviantart.com or leave your thoughts in the comments below,

We are asking for your participation in making #devart what it was always meant to be :)

Thank you!
:heart:



News about #devart, deviantART's Official Chatroom.
Add a Comment:
 
:iconstarlightdrops:
Starlightdrops Featured By Owner May 1, 2014  Professional General Artist
THANK YOU.
Reply
:iconcatluvr2:
catluvr2 Featured By Owner Feb 15, 2014  Hobbyist General Artist
I have a question.
Would it be too much to ask for volunteers to be able to respond to requests for assistance in #devart in a timely manner? There was an issue today, and I attempted to get the attention of not just one, but two CVs.
Neither one responded, and when I checked their activity, one had been idle for about 4 hours, and the other had been idle for over 14 hours.
By the time the one who had been idle for less time came back, the issue had resolved itself.
I'm not saying that some issues can't resolve themselves, but this was blatant spamming, which is clearly forbidden under the Etiquette policy. In fact...

Exploitive commentary is typically considered to be disruptive due to unusual or unique factors.

Do not 'spam' (send large numbers of identical notes or comments). Spamming is obnoxious and is typically used for self-promotion, or other unwanted advertising.

Do not 'flood' (place large numbers of comments rapidly on a single page or craft a single comment which consumes a large amount of page space) the forums, notes system, userpages or other areas of the site. Flooding usually disrupts page loading times and serves no useful purpose.


That was what happened in #devart earlier, and there were no volunteers around to prevent it. They may have been present visually, but they weren't actually able to be contacted in a timely manner.


I thank you for looking into this issue.


Reply
:iconmoonbeam13:
Moonbeam13 Featured By Owner Feb 16, 2014  Hobbyist Photographer
if there are issues with volunteers, please contact me via email at moonbeam13@deviantart.com with the details

Thank you,
Danielle

Reply
:iconauburnlady:
AuburnLady Featured By Owner Jan 21, 2014
You should really hang out there for a while.  It's not made for everyone....there are many who want nothing more then to make people leave because of what they say and the emotes that they use.  You're only welcome if you participate in their communication style.  But, at least there is the 'ignore' tool which helps, unless the majority are carrying on together.  It's too bad that it can't be what it could be :grump:.
Reply
:iconneycuurose1:
NeycuuRose1 Featured By Owner Jan 12, 2014  Hobbyist General Artist
i remember when i first came, hell yeah they jumped on me quick but lucky enough i was already prepared to attack :D
Reply
:iconnarfmaster:
Narfmaster Featured By Owner Dec 23, 2013  Professional Interface Designer
Apologies in general for the reply being so far after this was posted.
So I've been back in dAmn recently, admittedly sporadically over the past few weeks due to being busy at work, but over Christmas I'm stopping by every day.
I will note that generally speaking, it does seem a nicer place, so props for the 'change'. A lot more like how it used to be in its heyday- albeit when there's someone who can keep the peace present. (Although again, generally it seems that there is a small core group of volunteers who come regularly.)
Perusing through the comments, the 'clique' isn't really all the strong, it's more that many of the newcomers could just use with people to welcome them and do a very quick explanation of how to get involved in the conversation. While it's not a massive part of the site, it does seem to often a be the first call for those new, a little lost, and generally those who are a little more introvert (like I was) and just want to ease themselves into the site.
It's looking up. Good job, Danie.
Reply
:iconmoonbeam13:
Moonbeam13 Featured By Owner Dec 23, 2013  Hobbyist Photographer
It's definitely a team effort :)
Reply
:iconkizgoth:
kizgoth Featured By Owner Dec 13, 2013  Hobbyist Photographer
So what about when we get people in being intolerant towards gays, racists, people spamming, abusive or being generally disruptive? What if there aren't any staff or CVs available? Are we supposed to sit back an allow personal attacks on ourselves? This would be a good idea if the CVs were also around to monitor what other people say in chats. Like the personal attacks on regulars. It's not all about noobs you know, look after the regulars of this site too.
Reply
:iconphoenixdestruction:
PhoenixDestruction Featured By Owner Dec 16, 2013
I agree with this, it would be more convenient if there was at least 1 active admin to oversee the official chats at all times, but of course we can't expect the Volunteers to be with us 24/7, it's a pickle but I guess any concerns we do have we can send them across to Dom and Danie, I hear the MNBot logs the chats. But yes... What about when we do get verbally abused by others when people are around.
Reply
:iconmoonbeam13:
Moonbeam13 Featured By Owner Dec 13, 2013  Hobbyist Photographer
send me and dom and email or note moonbeam13@deviantart.com and dxd@deviantart.com.  Tell us when it occurred and we will deal with it.  


I totally appreciate that it isn't just about the noobs :)
Reply
:iconkizgoth:
kizgoth Featured By Owner Dec 14, 2013  Hobbyist Photographer
Thanks very much :)
Reply
:iconathos-of-light:
Athos-of-Light Featured By Owner Dec 13, 2013  Hobbyist General Artist
bitches need to read some goddamn rules. fuck man. FUCK ~fuck $wreckling needs to read some rules. READ THOSE RULES :stare: he's such a rule breaker. i see him in devart being like POOP and like MOFO ;_; and then `tiganusi and `AwsumZ are like SHEESH and SUGAR and FUDGE

i don't swear. not at all. i was raised to never speak a vulgar word and I HONOUR THY MOTHER, just like the holy bible tells me too :innocent:


#devart needs more $Moonbeam13 +wine that always makes it more welcoming. <--- an official suggestion btw.
Reply
:iconyuukipink:
yuukipink Featured By Owner Dec 11, 2013  Professional Digital Artist
Yea.. Sometimes that chat can be a little scary. >0< 
But lately, i've noticed a lot of mods and seniors hanging out there, so that's good. If I see anyone getting a little too crazy, ill let them know we're trying to keep the room a little friendlier for you. :D
Reply
:iconisaconnie:
isaconnie Featured By Owner Dec 7, 2013
:| (Blank Stare)<font><font class=""> hola a  Tengo unad duda , aqui en DevianArt no dan licencias gratuitas para poder trabajar con los tubes de psp de un artista obvio que uno compre o le obsequien  , yo he visto personas en facebook y en otros lugares que tienen licencia  y les permiten que lo hagan </font></font>
Reply
:icondeviant-garde:
deviant-garde Featured By Owner Dec 9, 2013
No entiendo de qué hablas. No sé qué tiene que ver con el posteo aquí :lol: Dices que hay una manera de subir cosas desde el PSP a varios sitios y no anda con dA?
Reply
:iconlablayers:
LabLayers Featured By Owner Dec 6, 2013  Student Interface Designer
I definitely approve of these changes.

$devart has been pretty intimidating and unwelcome for newcomers as of lately, and by toning the cussing a bit things will be better for everyone. :3
Reply
:iconitaftrs:
ITAFTRS Featured By Owner Dec 5, 2013  Hobbyist Traditional Artist
Regarding "appropriate swearwords": I think you should clarify for non-English speaking deviants what is appropriate and what is not. Because as a non English person, I can be pretty hard to understand which swear words are very harsh and which ones are more okay to use. It's a cultural thing between different languages: a so to speak quite neutral swear word in Swedish that means basically the same thing in English can be a very harsh one in the later one, and vice versa. I've encountered such things when I've been abroad. Misunderstandings can easily occur in these cases. Uh, hope this makes some sort of sense.
Reply
:iconmoonbeam13:
Moonbeam13 Featured By Owner Dec 5, 2013  Hobbyist Photographer
If someone points out that it may be too much and asks you to tone it down, please do so :) That's all you need to worry about :)
Reply
:iconvioletstory:
violetstory Featured By Owner Dec 5, 2013  Professional Traditional Artist
Mmm Ive been here for a bit and its always been a bit intimidating for me so this is nice to hear :meow:
Reply
:iconprinceciel:
PrinceCiel Featured By Owner Dec 5, 2013
Send in the troops.
Reply
:iconilantiis:
iLantiis Featured By Owner Dec 5, 2013  Hobbyist Digital Artist
Wow, I might actually try to check out the chat now if some of the rules are going to be enforced. This is very good news indeed!
Reply
:iconvangellj:
VAngelLJ Featured By Owner Dec 5, 2013  Hobbyist Digital Artist
It sounds good. I may go in there sometime, now.
Reply
:iconicexdragon:
IceXDragon Featured By Owner Dec 4, 2013  Hobbyist General Artist
Sounds good to me!:thumbsup:

Last few times I have been in there, there were no CVs or active staff around, so I have been seeing people take advantage of that and trolling "newbies". A lot of them don't know how to react to the trolls so it usually ends up in a mess.:p
Glad to see there will be more moderators coming in there more often!:la:
Reply
:iconcharlenequek:
charlenequek Featured By Owner Dec 4, 2013  Hobbyist Traditional Artist
I just idle in devart when I see newbies talking nonsense.

It's become very lax compared to the past bit also noticed its due to volunteers no longer as active in there to do crowd control.

So it's become free for all. XD
Reply
:iconnyiana-sama:
Nyiana-sama Featured By Owner Dec 4, 2013
Since `AwsumZ likes to talk about me, I guess I need to talk about him too...

He's smelly.

I'm just glad that we've finally found the middle point of what is/isn't allowed, and hopefully everyone is on the same page about it. :dummy: Those were some tense days. 
Reply
:iconawsumz:
AwsumZ Featured By Owner Dec 5, 2013
I'm not smelly. My personal hygeine is excellent.
Reply
:iconfarand:
farand Featured By Owner Dec 10, 2013
Yes, you smell like a nice slab of blue cheese - fresssssh. :hug:
Reply
:icondeviant-garde:
deviant-garde Featured By Owner Dec 4, 2013
While I certainly support the goal of making #devart a more welcoming and a less hostile environment, I've often felt over the past week or two that the attempt to "catch up", so to speak, to the perceived laxness of the enforcement of the rules has caused things to go negatively in the exact opposite direction: instead of letting too many things get by, moderators are getting in the way too often of activity that is essentially harmless. Some complaints are admittedly a little unreasonable and are overreactions, but I believe a sizeable portion have been perfectly valid. It's apparent that part of the issue was the general confusion as to what exactly is now supposed to be done to "catch up" and what exactly is truly against the rules. I'm hoping that as everybody, both moderator and casual chatter, gets a better understanding of how people need to behave in #devart this continues to become less and less of a problem.

I also think that it's been far more important for the mods to be present rather than to catch up to some sort of laxness in the enforcement in the rules, and that over the past several months, the new CVs have done a good job of slowly filling the gaps. The CVs are more and more active and I notice a lot of things that used to be a regular problem (particularly large scale episodes of repeated trolling and flooding that went consistently unpunished) either no longer are or rarely come up now. The general direction that #devart has been going in lately has most certainly been up, and I just hope that people pay attention to what's actually working and know how to curb back on what isn't, such as some of the things that have been occurring lately out of what are nonetheless good natured and understandable motives.

I suppose my real point here is that a lot of the things that have been making #devart a more welcoming place are things which haven't required as forceful a hand as we've seen recently, and that acknowledging this may be better for #devart than continuing to favor more drastic attempts at altering its environment which in many (but not ALL) cases have turned to be more frivolous than helpful lately. Things have overall been getting much better nonetheless.
Reply
:iconmoonbeam13:
Moonbeam13 Featured By Owner Dec 4, 2013  Hobbyist Photographer
I think I covered that in the beginning, there was certainly a miscommunication and I'm sorry that happened. I'm simply providing what was my intended message so that the community is also aware and we can move forward together :)
Reply
:icondeviant-garde:
deviant-garde Featured By Owner Dec 4, 2013
I'm very glad you are :D
Reply
:iconphoenixdestruction:
PhoenixDestruction Featured By Owner Dec 4, 2013
I think #devart has been shaped to the way it is now over the years by it's regular chatters. If I may point it out, I think the most difficult concern is the welcoming of new members to the chat, or the site itself, who are more regularly addressed as 'newbies' or 'n00bs'. But I think this is because a lot of the time, you see an unknown username that will enter the official chat rooms and purposefully post unnecessary links or generally start spamming for the sake of it. This gives newcomers a bad reputation for that sole reason I believe, and it will be difficult, but not impossible to make #devart a more welcoming and pleasant environment.

As for swearing, I think everyone has their own views. But I agree that in moderation it is fine, as long there is no swearing at other users, in forms of offense or abuse.
Reply
:iconmoonbeam13:
Moonbeam13 Featured By Owner Dec 4, 2013  Hobbyist Photographer
:thumbsup:
Reply
:iconphoenixdestruction:
PhoenixDestruction Featured By Owner Dec 5, 2013
It's good you are revolutionizing the chat, let us members know of anything we can do to help!
Reply
:iconsurviveroflove:
Surviveroflove Featured By Owner Dec 4, 2013
deviantART has a chartroom!? That's total news to me. Where would I find it?
Reply
:iconmoonbeam13:
Moonbeam13 Featured By Owner Dec 4, 2013  Hobbyist Photographer
Reply
:iconsurviveroflove:
Surviveroflove Featured By Owner Dec 4, 2013
Thank you! :)
Reply
:iconalexandrasalas:
alexandrasalas Featured By Owner Dec 4, 2013  Professional Digital Artist
Reply
:iconsurviveroflove:
Surviveroflove Featured By Owner Dec 4, 2013
Thank you! :heart:
Reply
:iconpetrova:
petrova Featured By Owner Dec 4, 2013  Hobbyist
Sounds really good. I've stumbled over people on here that have had some really bad experience there and therefore was put off when it comes to all chats. Hopefully this will change that for future newcomers to devart.
Reply
:iconelectricjonny:
electricjonny Featured By Owner Dec 4, 2013  Hobbyist Photographer
A week late, eh?  But thank you for addressing this ;)  So are all of the volunteers on the same page now?  Do you all agree what is and is not allowed?  That's been very hard for people this last week.

I'm fine with trying to make the room a bit nicer.  But honestly, a room like devart is a clique, and the only way to "get into the club" is to chat for a while and not be an idiot.  Yes, the regular's definition or idea of "not idiot" is rather strong and "the club" is hard to get into, but that is what makes chatting there so fun.


So sort of a lose lose situation here.  You can either make it somewhat fun for everyone all the time, or make it awesome and harder for new members to pick things up.  I, for one, want it a fun ass place that's hard to get into, so not all newcomers will make it.
Reply
:iconphotofroggy:
photofroggy Featured By Owner Dec 4, 2013  Hobbyist Artist
A clique may have developed around #devart, but, personally, I don't think that ever should have been the case. Even if there are cliques within the room, which is natural, it is not really up to those people to decide who "deserves" to be in the room. At least not when the criteria is unreasonable.

As you point out, the regular's definition of "not an idiot" is fairly strong, and perhaps too strong. Whether people get into your "club" or not should hold no bearing on whether they are welcome in the channel or not. Quite often, people who are simply new to the chats and don't quite "get it" are regarded is idiots, and treated pretty harshly. They're not necessarily doing anything too stupid, yet sometimes they get chased out of the room. Even those who come in and post a thumb, or similar, often simply do not realise it is against the rules at first.

Have your clique, whatever. But I don't see why it should be so difficult to tolerate those who are new, or just happen to like something that most regulars do not.

That said, people do seem more tolerant of newer chatters recently. Which is nice.
Reply
:iconelectricjonny:
electricjonny Featured By Owner Dec 4, 2013  Hobbyist Photographer
I don't disagree with you, actually.

I think cliques and clubs or whatever is fine, but you're right in that those groups shouldn't shoo away any new person ever.  Often that just leads overreaction, on both sides, and nothing positive comes from it.  I've been consciously trying to have more patience, although there are sometimes people who know exactly what they're doing and only doing it for attention and to raise a fuss.  I'm pretty impatient for those people.
Reply
:icondeviant-garde:
deviant-garde Featured By Owner Dec 4, 2013
I think the idea of a "cliquish" room is far better for places that aren't the very first stop a large amount of potential new chatters make on dAmn. :paranoid:
Reply
:iconelectricjonny:
electricjonny Featured By Owner Dec 4, 2013  Hobbyist Photographer
The problem is, there's cliques in every room.  Anytime you get a lot of people joining a place, be it forums or chatrooms or anything, certain "unspoken rules" will arise and lead to a "club".  I don't see that ever changing or even being a bad thing.  People just need to realize that, and stay if they like, or find another room if it's not their style.
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:icondeviant-garde:
deviant-garde Featured By Owner Dec 4, 2013
That's true to some degree, but just how much there's a "clique" is up for debate. A clique is implying closedness and unfriendlyness, but there are always going to be regulars who are friendly with each other at the very least, and yes, there often will be unspoken rules, which is not necessarily a bad thing either.
Reply
:iconelectricjonny:
electricjonny Featured By Owner Dec 4, 2013  Hobbyist Photographer
Sort of odd how devart (and most channels) are run.  Gotta love that odd social construct :slow:

All in all, aside from some toning down of the insta-rip on new users, I think most of how devart has run in the past is pretty fine.  But who knows.  Maybe things will be better now.
Reply
:icondeviant-garde:
deviant-garde Featured By Owner Dec 4, 2013
I notice that the less active the moderation is, the more true it is, and that goes for anywhere on the website. Users without the power to directly interfere with objectionable activities with the power a moderator or admin has end up going to lengths like what we've seen in #devart a lot to make up for the lack of influence they otherwise have. I think the best solution the majority of times, however, is to just allow the moderation and administration to make people no longer feel that such things are so necessary to keep the environment of the room the way they want it and to also address unreasonable expectations; of course, without overexerting their influence.
Reply
:iconelectricjonny:
electricjonny Featured By Owner Dec 4, 2013  Hobbyist Photographer
Yeah I think that's the problem, really: We've developed ways to self-moderate without the powers to do so and have turned into impatient bitches since moderation has been so lacking over the years.  So hopefully, with more concrete moderation, we can lay off the nastiness or whatever and things can calm down a bit.
Reply
:iconcooley:
cooley Featured By Owner Dec 4, 2013  Professional Digital Artist
I think the use of chat events is very helpful in promoting positive participation of chat members. I've always liked the use of scavenger hunts, special guests (I think one time you had arranged for Felicia Day that screened questions/comments and it worked really well from what I saw), and features. The chat rooms I enjoy most are those that promote the use of thumbs to show off art, are featured themed events. Devart is a general chat that I've sometimes found unfriendly, but maybe with some direction/guidance and weekly scheduled events it could be improved.
Reply
:iconcatluvr2:
catluvr2 Featured By Owner Dec 5, 2013  Hobbyist General Artist
Long time no see! How ya been doing?
Reply
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