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December 4, 2013
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#devart

Wed Dec 4, 2013, 2:03 PM


#devart is deviantART's Official chatroom, it is advertised as such on the Chat homepage, and we encourage people to join and 'meet fellow deviants'.

A concern we've encountered is that #devart is not always very welcoming. Over time the enforcement of some of the room's rules has become very lax, and the room can at times be intimidating for new members.  Recently we have been exploring ways to improve on the culture of #devart and make the experience more welcoming and enjoyable for everyone.  I appreciate there have been some confusing messages and that's why I'm posting this to explain the direction going forward and get the community support we need to drive positive change.

First and foremost, it's important to note that these aren't exactly 'changes'.  These are policies and rules that have always been in place, but for one reason or another, haven't been upheld as they probably should have been. As #devart is a part of deviantART, it is subject to all of the policies in place for the site itself which include the Etiquette Policy.

As #devart is meant to be a general chatroom for everyone, certain etiquette rules need to be adhered to. Overtly sexual themes, harassing or threatening commentary, hate speech, racist or bigoted remarks and slurs, and overly offensive language are areas that volunteers and staff will be looking to address.

I fully appreciate that people swear.  I swear - a lot.  However, as the Official chatroom of deviantART, #devart is not exactly the appropriate place to be throwing around the ugliest of words you can come up with.  There's also a vast difference between swearing to someone and swearing at them. So yes, swearing in context could be fine but if you're asked to tone it down, please do so.  This isn't about a power struggle, it's about trying to find a comfortable level for everyone.  

This is a work in progress, and there are going to be questions. People are going to ask me about specific words and whether they're okay.  We are not banning words, we are looking at context and excessive usage and I feel that common sense will win the battle here.  I'm confident that our community has enough to make this an achievable goal.

I would also like to look at running more events in #devart, and would welcome your participation in the planning and execution.  If you have suggestions for the sorts of things you'd like to see there, please contact me via email at moonbeam13@deviantart.com or leave your thoughts in the comments below,

We are asking for your participation in making #devart what it was always meant to be :)

Thank you!
:heart:


News about #devart, deviantART's Official Chatroom.
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:iconcatluvr2:
catluvr2 Feb 15, 2014  Hobbyist General Artist
I have a question.
Would it be too much to ask for volunteers to be able to respond to requests for assistance in #devart in a timely manner? There was an issue today, and I attempted to get the attention of not just one, but two CVs.
Neither one responded, and when I checked their activity, one had been idle for about 4 hours, and the other had been idle for over 14 hours.
By the time the one who had been idle for less time came back, the issue had resolved itself.
I'm not saying that some issues can't resolve themselves, but this was blatant spamming, which is clearly forbidden under the Etiquette policy. In fact...

Exploitive commentary is typically considered to be disruptive due to unusual or unique factors.

Do not 'spam' (send large numbers of identical notes or comments). Spamming is obnoxious and is typically used for self-promotion, or other unwanted advertising.

Do not 'flood' (place large numbers of comments rapidly on a single page or craft a single comment which consumes a large amount of page space) the forums, notes system, userpages or other areas of the site. Flooding usually disrupts page loading times and serves no useful purpose.


That was what happened in #devart earlier, and there were no volunteers around to prevent it. They may have been present visually, but they weren't actually able to be contacted in a timely manner.


I thank you for looking into this issue.


Reply
:iconmoonbeam13:
Moonbeam13 Feb 16, 2014  Hobbyist Photographer
if there are issues with volunteers, please contact me via email at moonbeam13@deviantart.com with the details

Thank you,
Danielle

Reply
:iconauburnlady:
You should really hang out there for a while.  It's not made for everyone....there are many who want nothing more then to make people leave because of what they say and the emotes that they use.  You're only welcome if you participate in their communication style.  But, at least there is the 'ignore' tool which helps, unless the majority are carrying on together.  It's too bad that it can't be what it could be :grump:.
Reply
:iconblackheartedlady222:
Blackheartedlady222 Jan 12, 2014  Hobbyist General Artist
i remember when i first came, hell yeah they jumped on me quick but lucky enough i was already prepared to attack :D
Reply
:iconnarfmaster:
Narfmaster Dec 23, 2013  Professional Interface Designer
Apologies in general for the reply being so far after this was posted.
So I've been back in dAmn recently, admittedly sporadically over the past few weeks due to being busy at work, but over Christmas I'm stopping by every day.
I will note that generally speaking, it does seem a nicer place, so props for the 'change'. A lot more like how it used to be in its heyday- albeit when there's someone who can keep the peace present. (Although again, generally it seems that there is a small core group of volunteers who come regularly.)
Perusing through the comments, the 'clique' isn't really all the strong, it's more that many of the newcomers could just use with people to welcome them and do a very quick explanation of how to get involved in the conversation. While it's not a massive part of the site, it does seem to often a be the first call for those new, a little lost, and generally those who are a little more introvert (like I was) and just want to ease themselves into the site.
It's looking up. Good job, Danie.
Reply
:iconmoonbeam13:
Moonbeam13 Dec 23, 2013  Hobbyist Photographer
It's definitely a team effort :)
Reply
:iconkizgoth:
kizgoth Dec 13, 2013  Hobbyist Photographer
So what about when we get people in being intolerant towards gays, racists, people spamming, abusive or being generally disruptive? What if there aren't any staff or CVs available? Are we supposed to sit back an allow personal attacks on ourselves? This would be a good idea if the CVs were also around to monitor what other people say in chats. Like the personal attacks on regulars. It's not all about noobs you know, look after the regulars of this site too.
Reply
:iconphoenixdestruction:
PhoenixDestruction Dec 16, 2013  Hobbyist Artist
I agree with this, it would be more convenient if there was at least 1 active admin to oversee the official chats at all times, but of course we can't expect the Volunteers to be with us 24/7, it's a pickle but I guess any concerns we do have we can send them across to Dom and Danie, I hear the MNBot logs the chats. But yes... What about when we do get verbally abused by others when people are around.
Reply
:iconmoonbeam13:
Moonbeam13 Dec 13, 2013  Hobbyist Photographer
send me and dom and email or note moonbeam13@deviantart.com and dxd@deviantart.com.  Tell us when it occurred and we will deal with it.  


I totally appreciate that it isn't just about the noobs :)
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:iconkizgoth:
kizgoth Dec 14, 2013  Hobbyist Photographer
Thanks very much :)
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